At AutoFeedBird, your privacy matters. This Privacy Policy explains what information we collect when you visit autofeedbird.com or make a purchase, how we use that information, who we share it with, and the rights you have over your data.
By using our website, you consent to the practices described in this policy.
Information We Collect
We collect information in two categories:
Order Information: When you place an order, we collect:
Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely — see Payment Security section below)
Device & Browsing Information: When you visit our website, we automatically receive:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on site
Referring website or search query
We do not knowingly collect information from individuals under 18 years of age.
How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders (payment processing, shipping, and delivery confirmation)
To communicate with you about your order status, shipping updates, and customer service inquiries
To screen orders for potential fraud or unauthorized activity
To improve our website, product selection, and customer experience
To comply with applicable laws and legal obligations
Sharing Your Personal Information & Zero-Sale Policy
We do not sell your personal information. Period.
This is our Zero-Sale Policy: AutoFeedBird never sells, rents, trades, or otherwise transfers your personal data to third parties for their marketing or commercial purposes.
We share your information only with the following parties, and only to the extent necessary to operate our store:
Payment Processors: To securely process your payment transactions
Shipping Carriers (UPS, FedEx, USPS): To deliver your orders and provide tracking information
Service Providers: Trusted third parties who assist with website hosting, order management, and email communications — all bound by confidentiality agreements
We do not share your data beyond what is strictly necessary to provide our services to you.
Payment Security & PCI-DSS
Your payment security is important to us:
PCI-DSS Compliance: Our checkout system complies with PCI-DSS (Payment Card Industry Data Security Standard) requirements. Full, unencrypted credit card numbers are never stored on our local servers. Only the last four digits of your card number and associated billing details are retained for order verification.
SSL Encryption: All pages that transmit personal or payment information are protected by 256-bit SSL (Secure Socket Layer) encryption. Look for the padlock icon in your browser’s address bar.
No Raw Card Storage: At no point do we store complete, unencrypted credit card data on any system we control.
Cookies & Behavioral Advertising
Our website uses cookies — small text files placed on your device — to:
Remember items in your shopping cart
Recognize your browser on return visits
Analyze how visitors use our site so we can improve navigation and product discovery
You can disable cookies in your browser settings at any time. Note that disabling cookies may affect certain website features, including the ability to add items to your cart and complete a purchase.
We may use analytics services that collect data about your browsing behavior on our site. These services use their own cookies and are governed by their respective privacy policies.
Your Rights & Legal Compliance
Depending on your location, you may have the following rights under applicable privacy laws, including CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulation):
Right to Know: You may request a summary of the personal information we have collected about you
Right to Access: You may request a copy of your personal data in a portable format
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions (such as ongoing order processing or fraud prevention requirements)
Right to Correct: You may request correction of inaccurate personal data
To exercise any of these rights, email us at Help@autofeedbird.com with the subject line “Privacy Request.” We will respond to verifiable requests within the timeframes required by applicable law.
Data Retention & Minors
We retain your order information for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements. Browsing data is retained for analytics purposes and automatically purged on a rolling basis.
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect, use, or disclose personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately at Help@autofeedbird.com so we can remove it.
