At AutoFeedBird, we know that when you order a poultry feeder or drinker, you need it on the ground and in service — not stuck in limbo. This policy lays out exactly how we handle shipping, what it costs, and when you can expect your gear to arrive. Everything below applies to orders shipped within the contiguous United States.
Shipping Destinations & Restrictions
We ship exclusively to the contiguous United States (lower 48 states). We do not ship to:
Alaska, Hawaii, or U.S. territories
P.O. Boxes
APO / FPO / DPO military addresses
If you place an order with a restricted destination address, we will contact you to arrange an alternative. If no alternative can be provided, the order will be canceled and refunded in full.
Shipping Rates & Costs
Shipping is straightforward:
Orders of $85.00 and above: Free standard shipping
Orders below $85.00: A flat rate of $9.00 is applied at checkout
Shipping costs are calculated automatically at checkout before you confirm payment. There are no surprise fees after the fact.
Order Processing & Delivery Timelines
Every order moves through two phases:
Phase
Timeframe
Order Processing
1-3 business days
Transit (Shipping)
3-8 business days
Total Estimated Delivery
4-11 business days
Orders placed before 3:00 PM MST, Monday through Friday, begin processing the same day. Orders placed after the cutoff, or on weekends and holidays, begin processing when regular operations resume.
Delivery timelines are estimates based on standard carrier schedules. During peak seasons or severe weather, transit may take longer — we appreciate your patience in those situations.
Order Tracking & Split Shipments
Once your order has been shipped, tracking information will be sent to the email you provided at checkout. Tracking typically requires 24-48 hours to activate in the carrier’s system after you receive the notification.
Large orders may be split across multiple shipments at no additional cost to you. If a split occurs, you will receive separate tracking information for each package.
Address Accuracy & Missing Packages
You are responsible for providing an accurate and complete shipping address at checkout. AutoFeedBird is not liable for orders lost or delayed due to incorrect or incomplete address information provided by the customer.
If a package shows as Delivered in the carrier’s tracking system but you have not received it:
Check around your property — carriers may leave packages in side yards, behind gates, or with neighbors
Contact the carrier directly with your tracking number to file a claim
Attach clear photos of both the damaged outer packaging and the affected product
We will work with the carrier to resolve the issue and arrange a replacement or refund as appropriate. Claims submitted after 48 hours may not be accepted by the carrier, so please inspect your delivery promptly.
